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  FAQ

Will this policy be accepted by Polish administration office?

In our office, we prepared hundreds of policies for TRC procedure and they were accepted, if the

payment confirmation was attached. Two insurance companies that we recommend you,

created policies especially for TRC procedure.

How high is the coverage?

The coverage is 35,000€ in Compensa and 30,000€ in Wiener.

But in Wiener you can also choose 40,000€ or 50,000€.

Can I Receive a Payment Confirmation For My Policy?

Because your payment goes directly to the insurance company, we have no

access to the dedicated personal account you will pay to. We recommend to save a PDF file with a

payment confirmation from your bank account and give it to the administration office.

When Should I Pay For My Insurance?

The date will be in indicated on your policy document.

In Compensa, you should make a transfer the day your policy will start.

In Wiener, usually you should pay within 72h since accepting a policy.

If you are couple days late with your payment, don’t worry – if you accepted it (by signature, sms

code or by email), you policy is valid.

If you’re 30 days late with your payment, insurance company will send you a dunning letter. If a

policy still won’t be paid, it will be sent to the vindication.

How Can I Receive Medical Costs Coverage?

Before you will go to the doctor or hospital, please contact the emergency center. Their contact

number will be indicated on your policy. Emergency center will organize a medical visit for you

or will give you a confirmation that they will cover the medical costs.

Please remember that Compensa does not cover the costs of medical visits.

Compensa covers the medical costs in case of being in a hospital due of sudden disease or

accident.

Wiener covers the costs of medical consultations, tests, transport, hospital or dentist’s due to

sudden disease or accident.

Can I Cancel This Insurance?

Yes, you can cancel your policy within 30 days since accepting it. A statement with your data

and policy details will be needed to do it. Not paying for an insurance doesn’t mean that policy is

not valid. To cancel your policy please contact us via email biuro@ordonpartnerzy.pl